Services
IT that runs itself, so you can run your business.
Local IT support and business automation for the Lakes Region.
Featured
Custom business automation
Connect the apps you already use. Cut double entry. Put busywork on a schedule your staff can trust.
Workflow automation
Connect apps, remove double entry, and automate approvals and notifications between the tools you already run.
Billing & accounting
QuickBooks Online sync, recurring invoices, and payment reminders so collections are not stuck in someone’s inbox.
Email & documents
Intake forms, auto-filing, and templated replies that land in the right folder the first time.
AI assistants & chatbots
Website chat, internal knowledge assistants, and meeting notes — with people still approving what leaves the office.
Reporting dashboards
Live KPIs pulled from the systems you already trust, without another weekly spreadsheet.
How it works
01
Discover
Walk the tools, handoffs, and busywork worth removing.
02
Build
Connect apps, forms, billing, or AI assistants to that plan.
03
Test
Verify with a small group before anything goes live.
04
Support
Changes and fixes through Shane, like the rest of your IT.
Managed IT
Day-to-day IT that stays ahead of problems
Monitoring, security, cloud, and networks for Lakes Region offices, practices, and homes.
Managed IT & helpdesk
Patching, antivirus, backups, and a named contact when something is down. Contracted clients are first in line.
Learn moreCybersecurity & email security
Spam filtering, MFA, backups, and practical hardening so a single bad click does not become a long weekend.
Learn moreMicrosoft 365 & Google Workspace
Mail, files, and identity set up cleanly — then managed so licensing and access stay under control.
Learn moreNetworking & Wi-Fi
Enterprise Wi-Fi, mesh, switching, and long-range links sized for Lakes Region buildings.
Learn moreCloud & web hosting
Migrations, hosted apps, and Flumen streaming when meetings need a reliable live and archive path.
Learn moreHome & home-office support
Practical help for home offices and residential gear when you want the same person who fixes the shop.
Learn more
Who we serve
Offices, medical and dental practices, professional services, homes, and towns across the NH Lakes Region.
- Offices & shops
- Medical & dental practices
- Professional services
- Homes & home offices
- Municipal & schools
- Hospitality & tourism
Why SOS TECH
Local and on-site
Based in Laconia, working across the Lakes Region — remote when it is faster, on-site when it matters.
One point of contact
You work with Shane, not a rotating help desk. The same person who designs the fix answers the call.
Automation-first
We look for busywork to remove, not just tickets to close — so staff spend time on the business.
Since 2011
Owner-operated practice with years of Lakes Region offices, practices, and town halls under support.
What clients say
“Shane from SOS Tech came out and helped me this morning with some POS issues I was having at the restaurant. He fit me in right away when I called, he was punctual, knowledgeable, personable, and was able to promptly diagnose and fix my issues. I definitely plan to use him for any future tech needs and would recommend him to anyone looking.”
“Shane helped us with all of our technology in our new practice, and I can't recommend him enough. Shane is so knowledgeable, pleasant to work with and easy to get ahold of.”
Common questions
Do you work with small businesses?+
Yes. Most SOS TECH clients are Lakes Region offices, practices, and shops that want reliable IT without a large internal team.
Can you automate tools we already use?+
That is the usual path. We connect Microsoft 365, QuickBooks, line-of-business apps, and forms you already trust — rather than forcing a new platform.
Do you offer remote and on-site support?+
Both. Many issues are fixed remotely the same day. When the job needs hands on the gear, Shane comes on-site in the Lakes Region.
How is pricing structured?+
Managed IT is a monthly agreement. Automation and projects are quoted after a walkthrough so the scope is clear before work starts. The first automation consult is free.
What happens after setup?+
You keep a named contact for changes and fixes. Contracted clients are first in line when something breaks or the workflow needs a tweak.
Is the first conversation really free?+
Yes. You talk with Shane about what you run today and leave with a clear next step — managed IT, an automation project, or both.
Get in touch
Book a free automation consult
Tell Shane what you would like to automate. Laconia & the Lakes Region, NH.
- (603) 556-4055
- shane@sostech.biz
- 35 Academy Street, Laconia, NH 03246
Service area: Laconia & the Lakes Region, NH